Awards reflect consistently high level of customer service
Monk’s Home Improvements has once again earned both the Angie’s List Super Service Award, and the Houzz “Best of” Award for Customer Service in 2015.
Both of these awards are based on reviews and feedback from the respective Angie’s List and Houzz communities. Awards reflect an exemplary year of customer service. Only about 5 percent of companies rated on Angie’s List earn the Super Service Award.
“We are proud to have earned both of these awards again in 2105. Customer Service is our top priority at Monk’s and these customer-driven awards validate our efforts,” said founder, Ty Monk. “It’s also really great that we were able to win in 16 categories (for Angie’s List) this year, including Interior Painting, Exterior Painting, Windows, Doors, Carpentry and Floor Installation and Floor Refinishing. We also won in all 3 of Angie’s Remodeling categories (Kitchen & Bath, Basements, and General). I’m especially happy about this since we’ve been working really hard in this area lately,” added Monk.
According to Angie’s List founder Angie Hicks, Angie’s List Super Service Award winners for 2014 have met strict eligibility requirements. This includes an “A” rating in overall grade, recent grade, and review period grade. Additionally, the company must be in good standing with Angie’s List. This includes having a fully complete profile, passing a background check and abiding by Angie’s List operational guidelines.
For Houzz “Best of Customer Service”, awards were earned based on the number of reviews and the feedback given. Monk’s Home Improvements was chosen by the more than 25 million users that comprise the Houzz community from among more than 500,000 active home building, remodeling and design industry professionals.
The new Monk’s Kitchen & Bath Design Studio offers kitchen and bathroom design, and provides kitchen and bath cabinetry, countertops, tile, hardware, vanities, flooring, windows, doors and more. The Showroom is located at 1095 Mt. Kemble Ave. in Morristown, NJ.