Privacy Policy

Monk’s Home Improvements takes your privacy very seriously.
Please read through our Privacy Policy.

Who we are

Monk’s Franchising, LLC
10 Anderson Hill Rd.
Bernardsville, NJ 07924
United States
[email protected]
Main office number: 973-635-7900

Our website address is: https://monkshomeimprovements.com

What information do we collect?

We collect your information when you respond to a survey or fill out a form. Depending on what survey or form you submit, we may collect your name, e-mail address, mailing address, and/or phone number.

Embedded content from other websites

Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.

These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.

What do we use your information for?

Any of the information we collect from you may be used in one of the following ways:

To improve customer service (your information helps us respond to your customer service requests and support needs)
To administer a contest, promotion, survey, or other site feature
To send periodic emails
To remarket through the Google Network

Your information, whether public or private, will not be sold. It may be shared or given to another company to deliver the purchased product or service requested. For example, some companies we might share your information with include but are not limited to, a lumberyard who may be ordering products for your project, or a plumber or electrician who may be servicing your project.

The email address you provide for order processing may be used to send you information and updates about your order, in addition to receiving occasional company news, updates, related product or service information, etc.

Note: If at any time you would like to unsubscribe from receiving future emails, simply send an email to [email protected] with your email address and request.

How do we protect your information?

We implement a variety of security measures to maintain the safety of your personal information when you enter, submit, or access your personal information.

Do we use cookies?

Yes (Cookies are small files that a site or its service provider transfers to your computer hard drive through your Web browser (if you allow) that enable the sites or service provider systems to recognize your browser and capture and remember certain information

We use cookies to compile aggregate data about site traffic and interaction to offer better site experiences and tools in the future.

Does this website use Google Ads?

This website uses the Google Ads remarketing service to advertise on third-party websites (including Google) to previous visitors to our site. It could mean that we advertise to previous visitors who haven’t completed a task on our site, for example using the contact form to make an inquiry. This could be an advertisement on the Google search results page or a site in the Google Display Network. Third-party vendors, including Google, use cookies to serve ads based on someone’s past visits to the Monk’s Home Improvements website.

Of course, any data collected will be used per our privacy policy and Google’s privacy policy.

You can set preferences for how Google advertises to you using the Google Ad Preferences page, as well as opt-out of personalization.

Does this website use Google Analytics?

Yes, this website uses Google Analytics to measure web traffic. Read how Google uses your data.

What rights do you have over your data?

You can request that we erase any personal data we hold about you. This does not include any data we must keep for administrative, legal, or security purposes.

Do we disclose any information to outside parties?

We do not sell, trade, or otherwise transfer to outside parties your personally identifiable information. This does not include trusted third parties who assist us in operating our website, conducting our business, or servicing you, so long as those parties agree to keep this information confidential. We may also release your information when we believe a release is appropriate to comply with the law, enforce our site policies, or protect our or others’ rights, property, or safety. However, non-personally identifiable visitor information may be provided to other parties for marketing, advertising, or other uses.

Children’s Online Privacy Protection Act Compliance

We are in compliance with the requirements of COPPA (Children’s Online Privacy Protection Act), we do not intentionally collect any information from anyone under 13 years of age. Our website, products, and services are all directed to people who are at least 13 years old or older.

How We May Contact You

We may contact you by phone, email, or text message if you’ve first contacted us by phone or through a form on our website, and consented to have us contact you.

Our website uses Calendly to allow customers and potential customers to schedule appointments. By scheduling a meeting as an Invitee with Monk’s, you consent to receive transactional emails related to the scheduled meeting (e.g. booking confirmations and reminders). If, as an Invitee, you provide your phone number for text notifications, you also consent to receive SMS notifications from Calendly related to the scheduled meeting between you and Monk’s and you also agree to comply with the terms and conditions of the Twilio Acceptable Use Policy when sending and/or receiving such SMS notifications. The full terms and conditions for Calendly Invitees are here.

Additionally, you consent to receive informational text messages from Monk’s at the number provided, including messages sent by autodialer. These messages may relate to your upcoming appointments, deliveries, or other home improvement business you’ve initiated with us. Consent is not a condition of purchase. Message & data rates may apply. You can opt out of text messaging at any time by replying STOP.

We do not employ text messaging or phone calls for marketing purposes.

terms of service for SMS communications

Consent for SMS Communication

Information obtained as part of the SMS consent process will not be shared with third parties.

Types of SMS Communications

If you have consented to receive text messages from Monk’s, you may receive text messages relating to upcoming appointment reminders, orders, deliveries, or other information related to your home improvement project.

The frequency of messages will vary depending on the needs of your current project.

Message and data rates may apply.

You can opt-out at any time by texting “STOP”

For assistance, text “HELP” or visit https://monkshomeimprovements.com/privacy-policy/

By using our site, you consent to our website privacy policy and related terms and conditions.

Changes to our Privacy Policy

If we decide to change our privacy policy, we will post those changes on this page.

Monk’s Home Improvements takes your privacy very seriously.Please read through our Privacy Policy.